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Welcome to the Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients forum. If you would like to discuss previous versions of Exchange Server including 2010, go here:

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    I've got an Exchange Server 2013 Lab, and I'd like disable "Change Photo" in Outlook Web App;

    Like image down:

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  • 12/04/12--06:34: free/busy folder errror
  • hi all, first of all can someone kindly explain the free/busy folder to me? Im not sure what it is . .

    I ask this as I have found the following error in the event log of one of my users machines . .they say outlook crashes regularly. The user is using outlook 2010 from a terminal server if that helps.


    Log Name:      Application
    Source:        Outlook
    Date:          04/12/2012 14:14:38
    Event ID:      25
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      MAN-TS.ojassociates.local
    Cannot load personal free/busy data. Network problems are preventing connection to Microsoft Exchange.

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    I have several users complaining about this issue. We have hosted exchange via GoDaddy setup on their Outlook 2010. Each time a new email comes in, it is bold for a couple of minutes and then changes to read on its own accord.


    They have OWA too with GoDaddy and with Outlook switched off the messages in that platform stay bold. As soon as we switch on Outlook it changes those to read too.

    I have played around with the Options, Advanced settings, Reading Pane and views but haven't come up with a reasonable solution to this.

    I'm hoping some out there can help, as I have exhausted all forums.

    Best regards,


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  • 12/05/12--08:41: Auto Complete in Word
  • When I'm connected to Terminal Services and I email from Word, the recipient's names are not showing up as I type in the "To" box (Auto Complete is not working), however, when I do it through Outlook it works.  If I'm on my local computer - the Auto Complete features works in both Outlook and Word.  Any suggestions?

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    We recently switched to a new server and upgraded to microsoft exchange. As soon as we did this my Outlook 2007 folders stopped synchronizing with the server. I am getting all of my mail, but anytime I move mail from my inbox to one of my subfolders in Outlook, it does not reflect that move in my webmail or my phone, which are oviously communicating directly with the server.

    Our IT guy has tried deleting the .odt file, and even went as far as completely erasing my email from the server and then reloading it. Nothing is working. This is driving me crazy since I do a lot of work from my phone.

    Please Help!

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    Does anybody know of any program that harvest NK2 files for SPAM use? How about ActiveSync accounts?Are there any known spyware/trojans for iphone or Android that harvest ActiveSync contacts from Exchange?

    Miguel Fra | Falcon IT Services, Miami, FL | | Blog

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    We have a weird problem reported to us yesterday.  One of our manager reported to us that many (but not all) meetings only show the meeting organizer and himself in the tracking page, when the meetings actually contain many other attendees.  I took a look and confirmed the problem, sometimes it may shows a subset of all attendees instead of just the organizer and the current user.


    Meeting #1 with the following attendees

    Organizer, MBX1

    User-A, MBX1

    User-B, MBX1


    User-D, MBX1


    On User-A meeting's tracking page, only the Organizer and User-A show up.

    On User-B meeting's tracking page, Organizer, User-A, User-B, User-C show up.

    On Organizer and User-D meeting's tracking page, everyone show up. 

    All running same Outlook 2010 version/build, Exchange 2010 SP2 RU3.  Same problem on OWA (attendees missing).

    MBX1 has calendar repair agent enabled.  Most if not all users also have iphone.  I know iOS 6 had issues with where the organizer may get hijacked or lost, but in this case the organizer is intact but some or all attendees are missing.

    Any idea what is the problem?  Thanks

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    My company is in the process of adopting project management software from ConnectWise, but we are having issues with Outlook Calendaring.ConnectWise (CW) synchronizes calendars between its scheduling and Exchange.With some users, it is pulling an incorrect time zone from the Exchange calendar, and moving the calendar entry to EST when we should be in MST.This only happens to some users and only happens when the original calendar entry is created with Outlook (2010 or 2013).If the original calendar entry is created via OWA, it is always works properly.The problem only occurs when the calendar entry is created with an Outlook client.CW states that they use OWA API’s to query the Exchange calendar. All operations with calendaring work properly outside of CW – time zones are never a problem between our users in normal day-to-day operations.The only time we see an issue is when CW synchronizes calendars between Exchange and CW.I have verified that we are using the proper MST time zone in Outlook and on the desktop OS.Anyone have any ideas? CW is sending me in the direction of Microsoft support.

    From the Outlook Forum: "Since you’re working on Exchange server email account, your issue will be better addressed in the TechNet forums for ITPRO. Click on the link below to post your issue in TechNet forum. Thank You."

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    Meeting organizer scheduled a meeting and sent out notices.  One invitee declined the meeting, which cancelled the meeting.  There are no delegates involved, nor any iPhones or tablets.  This is an Exchange server and all users are on desktops or laptops on the same network.


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    I have exchange 2010 on server 2008 r2 and users are having issues sending emails with attachments. They are using outlook 2010 and every time they try to send a message with an attachment it gets hung in the outbox. The size of the attachment doesn't matter. It might sit there for a few hours before it is sent. However, if a user clicks send/receive all folders the message goes out. Send immediately when connected is checked in options and if I change schedule an automatic send/receive every 1 minute it gets sent after a few minutes. I've tried recreating a user's profile but the issue remains. I don't have any issues with my emails that contain attachments. However, I am a domain and schema admin. I've searched through forums but have just seen the workarounds I have mentioned above. Is there a fix to this issue?

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    i am getting an issue with outlook calendar sharing.

    one of my employee need to see my calendar so she was requesting for sharing. when i accept the share it is giving error.

    i tried to add her in my calendar permissions. when i search her name it is displaying with an error icon on her name, even though i select her and click ok. it is giving an error message  'One or more users cannot be added to the folder access list. Non-local users cannot be given rights on this server'.

    i am using outlook 2010, she was using outlook 2007.

    can some one explain me what is that error about to.

    thank you,


    Krishna Gummadapu

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  • 12/07/12--06:05: outlook 2010
  • i cannot send or receive secured emial in outlook 2010

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    I have an issue with a Small Business Server 2011 Exchange setup.  There are a number of accounts that are setup to use ActiveSync and all bar one are working, with this account I get a repeated Event ID 1008 MSExchange ActiveSync error over and over in the logs.  This account is configured the same as the others and I've tried setting it up on two different (Android) devices, both returning the same errors in the logs and bringing nothing back from the server.  I've removed the pairing from the server side, deleted the settings from the phone or tablet side and recreated the pairing only to get the same error.  The account in question is working fine through Outlook and Outlook Web Access.

    Everything I can find online seems to say this error will resolve itself, but this is not the case in this instance and I'm hoping someone can give me an answer or some pointers on how to fix this.

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    Fresh installation of Exchange Server 2013 on Windows Server 2012.

    Our first test account cannot access their email via Outlook but can access fine through OWA. The following message appears - "Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)" is displayed.

    If I turn off cached Exchange mode, setting the email account to not cache does not resolve the issue and i get a new error message - "Cannot open your default e-mail folders. The file (path\profile name).ost is not an Outlook data file (.ost). Very odd since it creates its own .ost file when you run it for the first time.

    I cleared the appdata local Outlook folder and I tested on a new laptop that has never connected to Outlook, same error message on any system.

    Microsoft Exchange RPC Client Access service is running.

    No warning, error or critical messages in the eventlog, it's like the healthiest server alive.

    Any help would be greatly appreciated. I haven't encountered this issue with previous versions of Exchange.

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    Hi All

    I need you help about IMAP connectivity, My scenario is

       i have an CRM which is connect with Gmail through IMAP Library ,

    1)  My All Email receive both side (Gmail & CRM)

    2)  i Check all Email Download CRM

    but now i  observed that some time email not download  in CRM which receive through ( IMAP)and After Check CRM Server ihave not found any error ,

    after start and stop POP Service in Gmail  i receive mail on my CRM Server

    Kindly Suggest me how can track IMAP  Record

    Deepak Sharma New Delhi [INDIA]

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  • 12/09/12--08:50: Exchange 2013
  • I am using exchange 2013 server 2012. My clients can log into owa fine both internally and externally but they cannot view their emails. when I log into the site on my droid it launches owa light mode and everything seems to work. My question is how to restore full functionality to the owa premium side.

    Thank you in advance!

    I didn't see not to ask questions here so where would I put this question.....I didn't see the option available under forums?

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    I am using Windows 7 SP1 64-bit, Internet Explorer 9.0.8112.16421 and Microsoft Outlook Web Access ("light" optionnot enabled) connected to Microsoft Exchange.

    Every time I try to type in the 'To' or 'CC' address boxes on a mail or whenever a calendar appointment pops up, I get an error message saying:

    Outlook Web Access has encountered a Web browsing error.

    The entire error report is listed below:

    Client Information
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; InfoPath.1)
    CPU Class: x86
    Platform: Win32
    System Language: en-us
    User Language: en-us
    CookieEnabled: true
    Mime Types:

    Exception Details
    Date: Sun Dec 9 19:38:45 EST 2012
    Message: The value of the property 'DanaGetResponseText' is null or undefined, not a Function object
    Line: 55

    Call Stack

    Dump Event
    recordset = null
    type = error
    fromElement = null
    toElement = null
    altLeft = false
    keyCode = 0
    repeat = false
    reason = 0
    data =
    behaviorCookie = 0
    source = null
    contentOverflow = false
    behaviorPart = 0
    url =
    dataTransfer = null
    ctrlKey = false
    shiftLeft = false
    dataFld =
    returnValue = undefined
    qualifier =
    wheelDelta = 0
    bookmarks = null
    actionURL =
    button = 0
    srcFilter = null
    nextPage =
    cancelBubble = false
    x = 0
    y = 0
    buttonID = 0
    srcElement = null
    screenX = 389
    screenY = 241
    srcUrn =
    origin =
    boundElements = [object]
    clientX = 256
    clientY = 86
    propertyName =
    shiftKey = false
    ctrlLeft = false
    offsetX = 0
    offsetY = 0
    altKey = false
    errorMessage = The value of the property 'DanaGetResponseText' is null or undefined, not a Function object
    errorUrl =,DanaInfo=.ambkoDfyjmw2t00vtq2.0T9B3,SSL,CT=js+uglobal.js
    errorLine = 55
    errorCharacter = 51
    errorCode = 0

    About Outlook Web Access:

    Mailbox owner: Fox, Richard (St. John/Detroit/BioMed) []

    User-Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

    Outlook Web Access experience: Premium

    User language: English (<st1:place w:st="on"><st1:country-region w:st="on">United States</st1:country-region></st1:place>)

    User time zone: (GMT-05:00) Eastern Time (US & <st1:place w:st="on"><st1:country-region w:st="on">Canada</st1:country-region></st1:place>)

    Exchange mailbox address: /o=apptixhealth/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Richard.Fox2

    Outlook Web Access host address:

    Outlook Web Access version:

    Outlook Web Access host name:

    S/MIME control: not installed

    Client Access server name:

    Exchange Client Access server .NET Framework version: 2.0.50727.1873

    Client Access server operating system version: Microsoft Windows NT 5.2.3790 Service Pack 2

    Client Access server operating system language: en-US

    Microsoft Exchange Client Access server version:

    Client Access server language: en-US

    Client Access server time zone: Central Standard Time

    Microsoft Exchange Client Access server platform: 64bit

    Mailbox server name:

    Mailbox server Microsoft Exchange version:

    Other Microsoft Exchange server roles currently installed on the Client Access server:

    Authentication type associated with this Outlook Web Access session: Basic

    Public logon: No

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    Giving permission to calendar folder by

    set-MailboxFolderPermission user:\calendar -User manager

    not works when the Manager tries to open user's calendar by url


    Manual from Exchange 2007 (either should work for Exchange 2010):

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  • 12/10/12--06:21: Outlook Delegate?
  • is there any way for a delegate to send email on my behalf and it appear to have come directly from me (not from delegate's email and not 'on behalf of')?

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    I have 3 different CAS servers in the organization, and I am needing to specify which CAS server is used by the mailbox database to allow connections from Outlook. I have done it Exchange 2010, but everything I have found online does not apply to Exchange 2013 it seems, and I was wondering if anyone had any good links or other information on how to set the correct CAS server.

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